Terms of Service

These terms govern your use of MINE2's digital landmine cybersecurity platform and related services. Please read them carefully.

Last updated: January 15, 2024
Version 2.1

Agreement Overview

These Terms of Service ("Terms") constitute a binding legal agreement between you ("Customer," "you," or "your") and MINE2("MINE2," "we," "us," or "our") regarding your access to and use of MINE2's cybersecurity platform and services.

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

Important: These Terms include provisions that limit our liability and require disputes to be resolved through arbitration. Please review these provisions carefully.

Service Terms

Service Description

MINE2 provides digital landmine cybersecurity technology designed to detect and respond to cyber threats through proactive deception techniques. Our platform includes Mine2Mate deployment tools, M2Fortify security assessments, and M2Console management dashboard.

Service Availability

We strive to maintain 99.9% uptime for our services. Scheduled maintenance will be announced in advance. We reserve the right to suspend services temporarily for maintenance, security updates, or to prevent damage to our infrastructure.

User Responsibilities

You are responsible for maintaining the security of your account credentials, ensuring your systems meet our technical requirements, and using our services in compliance with applicable laws and these Terms.

Acceptable Use

Permitted Uses

You may use our services for legitimate cybersecurity purposes, including threat detection, network monitoring, and security assessment within your organization or for authorized clients.

Prohibited Activities

You may not use our services to attack, penetrate, or disrupt systems without proper authorization, violate privacy rights, engage in illegal activities, or circumvent security measures of our platform.

Compliance Requirements

You must comply with all applicable laws, regulations, and industry standards when using our services, including data protection laws, export controls, and cybersecurity regulations in your jurisdiction.

Data and Privacy

Data Collection

Our services collect security-related data to provide threat detection and analysis. This may include network traffic patterns, system information, and security event data. All data collection is governed by our Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments. Our platform maintains SOC 2 Type II certification and ISO 27001 compliance.

Data Retention

We retain security data according to your service agreement and applicable legal requirements. You may request data deletion in accordance with our Privacy Policy and applicable laws.

Limitation of Liability

Service Limitations

While our services are designed to detect cyber threats, no security solution can guarantee 100% protection against all possible attacks. Our services should be used as part of a comprehensive cybersecurity strategy.

Liability Cap

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount paid by you for the services during the twelve months preceding the claim.

Disclaimer

Our services are provided 'as is' without warranties of any kind. We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Payment and Billing

Fees are due according to the payment schedule specified in your service agreement. All fees are non-refundable except as expressly stated in these Terms or your service agreement. You are responsible for all taxes associated with your use of our services.

Intellectual Property

MINE2 retains all rights, title, and interest in our services, technology, and related intellectual property. You retain ownership of your data, and we do not claim ownership of data you provide to our services.

Term and Termination

These Terms remain in effect while you use our services. Either party may terminate the service agreement according to its terms. Upon termination, you must cease using our services and we will delete your data according to our retention policies.

Support and Maintenance

Support levels and response times are specified in your service agreement. We provide technical documentation, training materials, and customer support according to your subscription tier. Emergency support is available for critical security incidents.

Updates and Modifications

We may update our services and these Terms from time to time. Material changes will be communicated through our platform or by email. Continued use of our services after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in [Location] according to the rules of [Arbitration Provider].

Important Security Notice

Our digital landmine technology is designed for authorized cybersecurity purposes only. Misuse of our services for unauthorized network access, illegal activities, or attacks against third parties is strictly prohibited and may result in:

  • Immediate termination of service
  • Legal action and prosecution
  • Liability for damages
  • Cooperation with law enforcement

Always ensure you have proper authorization before deploying security monitoring tools in any environment.

Questions About These Terms?

If you have questions about these Terms of Service, need clarification on specific provisions, or require assistance with compliance matters, please contact our legal team:

Legal Team

legal@mine2.io

For terms, contracts, and compliance questions

General Support

support@mine2.io

For technical and service-related questions

Ready to Get Started?

By proceeding with our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Contact Legal Team