Privacy Policy

Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information.

Last updated: January 15, 2024
SOC 2 Type II Certified

Introduction

At MINE2 ("MINE2," "we," "us," or "our"), we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital landmine cybersecurity platform and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully and contact us if you have any questions.

Information We Collect

Personal Information

We collect personal information you provide directly to us, such as when you create an account, request a demo, contact us, or subscribe to our services. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Usage Information

We automatically collect information about your use of our services, including your IP address, browser type, operating system, device identifiers, and usage patterns. This helps us improve our services and provide better support.

Security Data

Our digital landmine technology collects security-related information about threats and potential intrusions in your network. This data is processed to provide threat detection and security analytics services.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our cybersecurity services, including threat detection, security monitoring, and incident response.

Communication

We use your contact information to communicate with you about our services, send you important updates, respond to your inquiries, and provide customer support.

Security and Compliance

We use information to protect our services, investigate potential security incidents, and comply with legal obligations and industry standards.

Information Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, subject to strict confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice provided.

Data Security

Security Measures

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. Our platform is SOC 2 Type II certified and ISO 27001 compliant.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Security data is retained according to your service agreement and applicable regulations.

Incident Response

In the unlikely event of a data breach, we will notify you and relevant authorities in accordance with applicable laws and regulations.

International Data Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, delete, or restrict processing of your information. You can exercise these rights by contacting us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

Contact Us About Privacy

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights regarding your personal information, please contact us:

General Privacy Inquiries

privacy@mine2.io

Response time: Within 48 hours

Data Protection Officer

dpo@mine2.io

For GDPR and data protection matters

Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us anytime with questions or concerns.

General Contact